Privacy Policy

At SGS Energy, we take your privacy seriously. This policy explains what data we collect, how we use it, and your rights.

1. Who We Are

SGS Energy is a renewable energy company based in the UK. You can contact us at:
Email: info@sgsenergy.co.uk
Phone: 01227 913398
Address: Manston Business Park, 140 Maple Leaf, Ramsgate CT12 5GY

2. What Data We Collect

We may collect the following personal data when you interact with our website:

Your name, email address, phone number, and any message you provide via our contact forms.
Your IP address and browsing behavior through our use of Clicky Analytics (see below).

3. How We Use Your Data

We collect your data for the following purposes:

To respond to your enquiry submitted via our contact forms.
To improve our website and understand how visitors interact with it using Clicky Analytics, a web analytics service.

We do not use your data for direct marketing without your consent, nor do we sell your data to third parties.

4. Clicky Analytics

We use Clicky to anonymously track visitor behavior on our website. This includes pages visited, time spent on site, and the general location of the visitor (based on IP address). No personally identifiable information is collected through analytics unless you submit it via a form.

Clicky may set cookies in your browser. You can learn more about Clicky’s data policy here.

5. Legal Basis

Under UK GDPR, the lawful bases we rely on for processing your personal data are:

Legitimate interests – to reply to your enquiries.
Consent – where you’ve agreed to cookies or opted in to receive updates.

6. Data Retention

We only keep your data for as long as needed to respond to your enquiry or as required by law.

7. Your Rights

You have the right to:

Access the data we hold about you
Request correction or deletion
Withdraw consent (where applicable)
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, please contact us at info@sgsenergy.co.uk

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.